教學大綱表 (113學年度 第1學期)
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課程名稱
Course Title		 (中文) 作業管理研究
(英文) Study To Operations Management 		開課單位
Departments		 事業經營研究所
課程代碼
Course No.		 B5530
授課教師
Instructor		 黃憲隆
學分數
Credit		 3.0 必/選修
core required/optional		 選修 開課年級
Level		 研究所
先修科目或先備能力(Course Pre-requisites)：
課程概述與目標(Course Overview and Goals)：To enable students to understand production systems, the difference between products and services, productivity, project management, product development processes, capacity planning, plant layout, inventory management, SCM, MRP, plant site management.
教科書(Textbook) William J. Stevenson, Operations Management 13e, McGraw-Hill Education, 2018, ISBN 978-1-259-92181-0
參考教材(Reference)
課程大綱 Syllabus 學生學習目標
Learning Objectives		 單元學習活動
Learning Activities		 學習成效評量
Evaluation		 備註
Notes
序
No.		 單元主題
Unit topic		 內容綱要
Content summary
1 Operations and Productivity What Is Operations Management?The heritage of operations management, The characteristics of goods and services, Operations for goods and services. Define operations management, Explain the distinction between goods and services.  
2 Competitiveness, strategy, and productivity 1.Mission and strategy
2.Operations strategy
3.Productivity 		1.Understanding mission and strategy
2.Knowing how to plann operations strategy
3.Understanding the meaning of productivity		  
3 Forecasting 1.Elements of a good forecast
2.Steps in forecasting process
3.Forecasting accuracy 		1.Understanding the elements of a good forecast
2.Knowing the steps in forecasting process
3.Can make a production forecasting		 作業
 		 
4 Project management 1.Behavioral aspects of project management
2.PERT and CPM
3.Networking 		1.Understanding behavioral aspects of project management
2.Can calculate PERT and CPM
3.Can create networking for a project		  
5 Strategic capacity planning for products and services 1.Defining and measuring capacity
2.Forecasting capacity requirements
3.Decision alternatives
4.Operation strategy 		1.Knowing how to measure capacity
2.Listing forecasting capacity requirements
3.Evaluating alternatives		  
6 Process selection and facility layout 1.Process selection
2.Technology
3.Strategic resource organization: facility layout
4.Designing product layouts: line balancing
5.Designing process layouts 		1.Can select the better process
2.Describing strategic resource organization: facility layout
4.Understanding the design of product layouts: line balancing		  
7 Management of quality 1.The evolution of quality management
2.Insights on quality management
3.Quality certification 		1.Understanding the evolution of quality management
2.Knowing the insights on quality management
3.Describing quality certification		  
8 Midterm exam Midterm exam Midterm exam 期中考
 		 
9 Quality control 1.Inspection
2.Statistical process control
3.Process capability 		1.Understand the meaning of quality control
2.Can apply statistical process control
3.Knowing how to run a better inspection		  
10 Aggregate Planning and Master Scheduling 1.Aggregate Planning
2.Aggregate Planning Strategies
3.Techniques for Aggregate Planning
4.Aggregate Planning in Services 		1.Explain what aggregate planning is and how it is useful
2.Identify the variables decision makers have to work with in aggregate planning
3.Describe some of the strategies that can be used for meeting uneven demand		 討論
講授
 		 
11 Inventory management 1.The nature and importance of inventories
2.Requirement for effective inventory management
3.Economic order quantity models
4.Fixed-order-interval model
5.The single-period model 		1.Understanding the nature and importance of inventories
2.Can run economic order quantity models		  
12 MRP and ERP 1.MRP inputs, processing, and outputs
2.Benefits and requirements of MRP
3.ERP 		1.Understanding MRP
2.Describing the benefits and requirements of MRP
3.Can introduce ERP		  
13 JIT and Lean Operatins 1.Toyota approach
2.Building blocks
3.Lean tools
4.Transitioning to a lean system 		1.Can describe Toyota approach
2.Understand Lean tools
3.Knowing how to translate to a lean system		  
14 Project economy and AI projet management 1. Project economy and Artificial Intelligence (AI)
2. Rise in Remote Working
3. Demand for Emotionally Intelligent Leaders 		1.Knowing the project economy
2.Describing AI project management introduction
3.Understanding the communication ways of remote working		 演講
 		作業
 		 
15 Supply Chain Management 1. Supply chain and logistics
2. Introduction to supply chain management
3. Pratice of supply chain management 		1. Understand the "little, many, fast" strategy and its attendant responses.
2. Understand the platform of collaborative work, effectively reduce risks through the introduction of demand forecasting, create a closer and closer cooperative relationship with suppliers, and jointly discover new value.
3. Understand the introduction of supply chain management information system.		 講授
 		 
16 Final exam Final exam Final exam 期末考
 		 
彈性教學週活動規劃
序
No.		 實施期間
Period		 實施方式
Content		 教學說明
Teaching instructions		 彈性教學評量方式
Evaluation		 備註
Notes
1 起:2023-09-13 迄:2023-12-20 3.實作 Practical class This course combines easy-to-absorb content with practical examples to make it easy for students to learn the basics of project management! Learn to complete, and earn a Credly digital badge. Get the credlly digital badge.


教學要點概述：
1.自編教材 Handout by Instructor：
■ 1-1.簡報 Slids
□ 1-2.影音教材 Videos
□ 1-3.教具 Teaching Aids
■ 1-4.教科書 Textbook
□ 1-5.其他 Other
□ 2.自編評量工具/量表 Educational Assessment
□ 3.教科書作者提供 Textbook

成績考核 Performance Evaluation： 期末考：10%   期中考：10%   其他評量：10%   專題：30%   問答：10%   彈性教學：10%   平時考：10%   作業：10%  

教學資源(Teaching Resources)：
□ 教材電子檔(Soft Copy of the Handout or the Textbook)
□ 課程網站(Website)
扣考規定：https://curri.ttu.edu.tw/p/412-1033-1254.php