教學大綱表 (111學年度 第2學期)
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課程名稱
Course Title
(中文) 大數據行銷
(英文) Big Data Marketing
開課單位
Departments
事業經營研究所
課程代碼
Course No.
B6470
授課教師
Instructor
方怡文
學分數
Credit
2.0 必/選修
core required/optional
選修 開課年級
Level
研究所
先修科目或先備能力(Course Pre-requisites):行銷學(Marketing management)
課程概述與目標(Course Overview and Goals):本課程為英文授課;讓學生了解大數據行銷的基本觀念、與知識,並運用python工具進行相關大數據行銷活動的實作練習,協助學生了解如何運用大數據操作手法,獲得實質有助贏得客戶價值的相關行銷數據。
(Understand the basic concepts and knowledge of big data marketing, and use python tools to carry out practical exercises related to big data marketing activities to help students understand how to use big data operations to obtain relevant marketing data that can actually help win customer value.)
教科書(Textbook) Big data marketing -Engage your customers more effectively and drive value (2013), Lisa Arthur, John Wiley & Sons.
Hands-On Data Science for Marketing (2019), Yoon Hyup Hwang, Packt Publishing
參考教材(Reference) 行銷資料科學實務:使用Python與R (2020),Yoon Hyup Hwang著,沈佩誼譯,碁峰。
大數據行銷(2019),任立中、陳靜怡著,新北市,前程文化。
Outside-in marketing: Using big data to guide your content marketing (2016), James Matheson and Mike Moran, IBM Press.
課程大綱 Syllabus 學生學習目標
Learning Objectives
單元學習活動
Learning Activities
學習成效評量
Evaluation
備註
Notes

No.
單元主題
Unit topic
內容綱要
Content summary
1 大數據行銷概述(Introduction to big data marketing) 課程規劃介紹與評分標準說明(Course overview and grading criteria) 了解大數據行銷的基本概念(Introduction to big data marketing)  
2 為大數據行銷做好準備(Get ready for big data marketing) 1.為何市場行銷過時
2.數據毛球
3.大數據特性
4.大數據行銷意涵
(Why is marketing antiquated, data hairball, the characteristics of big data, the definition of big data marketing)
了解大數據特性、大數據行銷等相關定義(Understanding the characteristics of big data and the definition of big data marketing)  
3 數據驅動型行銷5個步驟(The five steps to data-driven marketing and big data insights)I 1.建置策略性戰略
2.打破隔閡
3.解開數據毛球
4.指標至上
5.流程當道
(step1:Get smart, get strategic, step2:Tear down the silos, step3:untangle the data hairball, step4:make metrics your mantra, step5:process is the new black)
了解數據驅動型行銷5個步驟(Understanding the five steps to data-driven marketing and big data insights )  
4 數據驅動型行銷5個步驟(The five steps to data-driven marketing and big data insights)II 1.建置策略性戰略
2.打破隔閡
3.解開數據毛球
4.指標至上
5.流程當道
(step1:Get smart, get strategic, step2:Tear down the silos, step3:untangle the data hairball, step4:make metrics your mantra, step5:process is the new black)
了解數據驅動型行銷5個步驟(Understanding the five steps to data-driven marketing and big data insights )  
5 實現大數據行銷價值(Realizing the value of big data marketing) 1.有效行銷創造價值
2.顧客體驗
(Drive value through relevant marketing and customer experience)
了解大數據行銷價值(Understanding the value of big data marketing )  
6 大數據行銷資料分析技術(big data marketing data analysis techniques) 1.顧客終身價值分析
2.市場購物籃分析
3.新產品推薦系統
(Customer lifetime value, market basket analysis, new product recommendation system)
了解大數據行銷資料分析技術(Understanding big data marketing data analysis techniques)  
7 大數據行銷個案報告探討(Midterm Report ) 大數據行銷個案報告探討(Looking for a big data marketing case, analyze its application and technology) 進行大數據行銷個案報告探討(Midterm Report : looking for a big data marketing case, analyze its application and technology)  
8 婦幼清明節放假(Ching Ming Festival) 婦幼清明節放假(Ching Ming Festival) 婦幼清明節放假(Ching Ming Festival)  
9 期中考 (Midterm Exam) 期中考 (Midterm Exam) 期中考 (Midterm Exam)  
10 Python程式設計基礎I(Introduction to Python) 1.變數
2.輸出輸入函數
3.條件判斷
(Variables, input and output function, condition adjustment)
了解Python程式設計基礎(Introduction to Python)  
11 Python程式設計基礎II(Introduction to Python) 1.資料讀取
2.資料處理
(data retrieval, data processing)
了解Python程式設計基礎(Introduction to Python)  
12 顧客價值分析實作(Using python to customer value analysis) 顧客價值分析實作(Using python to customer value analysis) 顧客價值分析實作(Using python to customer value analysis)  
13 購物籃分析實作(Using python to market basket analysis) 購物籃分析實作(Using python to market basket analysis) 購物籃分析實作(Using python to market basket analysis)  
14 推薦分析實作(Using python to recommendation analysis) 推薦分析實作(Using python to recommendation analysis) 推薦分析實作(Using python to recommendation analysis)  
15 趨勢預測實作(Using python to prediction analysis) 趨勢預測實作(Using python to prediction analysis) 趨勢預測實作(Using python to prediction analysis)  
16 顧客分群實作(Using python to clustering analysis) 顧客分群實作(Using python to clustering analysis) 顧客分群實作(Using python to clustering analysis)  
17 大數據行銷專題展示(Final project demonstration) 大數據行銷專題展示(Final project demonstration) 大數據行銷專題展示(Final project demonstration)  
18 期末考 (Final Exam) 期末考 (Final Exam) 期末考 (Final Exam)  


教學要點概述:
1.自編教材 Handout by Instructor:
□ 1-1.簡報 Slids
□ 1-2.影音教材 Videos
□ 1-3.教具 Teaching Aids
□ 1-4.教科書 Textbook
□ 1-5.其他 Other
□ 2.自編評量工具/量表 Educational Assessment
□ 3.教科書作者提供 Textbook

成績考核 Performance Evaluation: 期末考:30%   期中考:15%   報告:25%   作業:30%  

教學資源(Teaching Resources):
□ 教材電子檔(Soft Copy of the Handout or the Textbook)
□ 課程網站(Website)
扣考規定:http://eboard.ttu.edu.tw/ttuwebpost/showcontent-news.php?id=504