教學大綱表
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課程名稱 (中文) 職場英語
(英文) Workplace English
開課單位 應用外語學系
課程代碼 L3010
授課教師 沈嘉培
學分數 2.0 必/選修 選修 開課年級 大二
先修科目或先備能力:
課程概述與目標: This course is aimed to equip students with the English language skills to fulfill their communication needs in workplace. Students will practice job-hunting strategies from reading job postings, writing a resume, to having an interview. In addition, students will be participate in the practice of company introduction, merchandise introduction, and performing a variety of tasks they will encounter in workplace settings, such as business meeting or conducting customer service.
教科書
參考教材
課程大綱 學生學習目標 單元學習活動 學習成效評量 備註
單元主題 內容綱要
1 Introduction and Warm-up Introduction Introduction  
2 Jobs and Requirements Jobs and Requirements Jobs and Requirements
  • 平時考
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    3 Preparing a Job Application Preparing a Job Application Preparing a Job Application
  • 作業
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    4 Preparing a Job Application Preparing a Job Application Preparing a Job Application
  • 作業
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    5 Attending a Job Interview Attending a Job Interview Attending a Job Interview  
    6 Building Relationships inside a Company Building Relationships inside a Company Building Relationships inside a Company  
    7 Building Relationships inside a Company Building Relationships inside a Company Building Relationships inside a Company  
    8 Conducting Customer Service Conducting Customer Service Conducting Customer Service  
    9 Mid-term presentation Mid-term presentation Mid-term presentation
  • 期中考
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    10 演講座談--職場經驗分享 中華航空公司 外派講師 研習營 航空公司 職場現況描述 未來展望 面試技巧
  • 演講
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    11 Conducting Customer Service /U3L2 Handling Complaints Conducting Customer Service /U3L2 Handling Complaints Conducting Customer Service /U3L2 Handling Complaints  
    12 Mock Interview / U3L2 Handling Complaints Mock Interview / U3L2 Handling Complaints Mock Interview / U3L2 Handling Complaints
  • 作業
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    13 Handling Complaints; U3L3 Offering After-sale Service Handling Complaints; U3L3 Offering After-sale Service Handling Complaints; U3L3 Offering After-sale Service  
    14 Offering After-sale Service Offering After-sale Service Offering After-sale Service
  • 作業
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    15 Preparing a Meeting Preparing a Meeting Preparing a Meeting
  • 作業
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    16 Company Introduction Company Introduction Company Introduction
  • 平時考
  • 作業
  •  
    17 Final Project Presentation Final Project Presentation Final Project Presentation  
    18 Final Project Presentation Final Project Presentation Final Project Presentation
  • 期末考
  • 總成績
  •  

    教學要點概述:
    教材編選: □ 自編教材 □ 教科書作者提供
    評量方法: 期末考:30%   期中考:30%   其他評量:5%   平時考:15%   作業:20%  
    教學資源: □ 教材電子檔 □ 課程網站
    扣考規定:http://eboard.ttu.edu.tw/ttuwebpost/showcontent-news.php?id=504