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課程名稱 (中文) 組織行為
(英文) Organizational Behavior
開課單位 資訊經營學系
課程代碼 N1680
授課教師 楊承亮
學分數 3.0 必/選修 選修 開課年級 大二
先修科目或先備能力:
課程概述與目標:The objective of this course is to make students realize how to improve their abilities to work with, understand, and motivate other people, both individually and in groups. The main contents include:
(1) the individual, (2) the group, (3) the leadership, (4) the organization system.
教科書 S. P. Robins & T. A. Judge ,Organizational Behavior,Seventeenth Edition,華泰文化,2017。
參考教材
課程大綱 學生學習目標 單元學習活動 學習成效評量 備註
單元主題 內容綱要
1 Ch1 What is organizational behavior 1. The Importance of Interpersonal Skills
2. What Managers Do
3. What is Organizational Behavior
1. Demonstrate the importance of interpersonal skills in the workplace.
2. Describe the manager’s functions[, roles, and skills.
3. Define organizational behavior
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    2 Ch2 Diversity in organizations 1. Ethnicity is only one of the characteristics people bring when they join an organization.
    2. The chapter looks at how ethnicity and individual differences in the form of ability affect employee performance and satisfaction.
    1. Describe the two major forms of workforce diversity.
    2. Recognize stereotypes and understand how they function in organizational settings.
    3. Identify the key biographical characteristics and describe how they are relevant to OB.
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    3 Ch3 Attitudes and job satisfaction 1. What Are the Main Components of Attitudes.
    2. Does Behavior Always Follow from Attitudes?
    3. The Major Job Attitude.
    1. Contrast the three components of an attitude.
    2. Summarize the relationship between attitudes and behavior.
    3. Compare and contrast the major job attitudes.
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    4 Ch5 Personality and value 1. What Is Personality?
    2. How to Measuring Personality?
    3. The Big Five Personality Model.
    4. How Do the Big Five Traits Predict Behavior at Work?
    5. Hofstede’s Framework for Assessing Cultures.
    1. Define personality, describe how it is measured, and explain the factors that determine an individual’s personality.
    2. Identify the key traits in the Big Five personality model.
    3. Demonstrate how the Big Five traits predict behavior at work
    4. Identify Hofstede’s five value dimensions of national culture
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    5 Ch 6 Peception and individual decision making 1. What Is Perception?
    2. Factors That Influence Perception.
    3. Clarification of the Differences between Internal and External Causation.
    4. Common Shortcuts in Judging Others.
    1. Define perception and explain the factors that influence it.
    2. Explain attribution theory and list the three determinants of attribution.
    3. Identify the shortcuts individuals use in making judgments about others.
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    6 Ch7 Motivation concepts 1. What Is Motivation?
    2. Early Theories of Motivation.
    3. Contemporary Theories of Motivation.
    1. Describe the three key elements of motivation.
    2. Identify early theories of motivation and evaluate their applicability today.
    3. Compare contemporary theories of motivation.
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    7 Ch8 Motivation: from concepts to applications 1. Motivating by Job Design: The Job Characteristics Model.
    2. How Can Jobs Be Redesigned?
    3. Alternative Work Arrangements
    1. Describe the job characteristics model and evaluate the way it motivates by changing the work environment.
    2. Compare and contrast the main ways jobs can be redesigned.
    3. Identify three alternative work arrangements and show how they might motive employees.
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    8 Ch9 Foundations of group behavior 1. Defining and Classifying Groups
    2. Stages of Group Development
    3. Group Properties: Roles, Norms, Status, Size, and Cohesivenes
    1. Define group and distinguish the different types of groups.
    2. Identify the five stages of group development.
    3. Show how role requirements change in different situations.
    e employees.
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    9 Chapters review Chapters review Get new knowledge  
    10 Ch10 Understanding work teams 1. Why Have Teams Become So Popular?
    2. Differences Between Groups and Teams.
    3. Creating Effective Teams
    1. Analyze the growing popularity of using teams in organizations.
    2. Contrast groups and teams.
    3. Identify the characteristics of effective teams.
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    11 Ch11 Communication 1. Functions of Communication
    2. The Communication Process
    3. Managing Information
    4. Choice of Communication Channel
    1. Identify the main functions of communication.
    2. Describe the communication process and distinguish between formal and informal communication.
    3. Identify common barriers to effective communication.
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    12 Ch12 Leaderships 1. What Is Leaders
    2. Trait Theories
    3. Behavioral Theories
    4. Contingency Theories
    5. Finding and Creating Effective Leaders
    1. Define leadership and contrast leadership and management.
    2. Summarize the conclusions of trait theories of leadership.
    3. Address challenges to the effectiveness of leadership.
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    13 Ch15 Foundations of organization structure 1. What Is Organizational Structure?
    2. Common Organizational Designs
    3. New Design Options
    4. Organizational Designs and Employee Behavior
    1. Identify the six elements of an organization’s structure.
    2. Identify the characteristics of a bureaucracy.
    3. Analyze the behavioral implications of different organizational designs.
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    14 Ch 16 The organization culture 1. What Is Organizational Culture?
    2. What Do Cultures Do?
    3. Creating a Positive Organizational Culture
    1. Define organizational culture, and describe its common characteristics.
    2. Compare the functional and dysfunctional effects of organizational culture on people and the organization.
    3. Identify the factors that create and sustain an organization’s culture.
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    15 Ch18 Organizational change and stress management 1. Forces for Change
    2. Resistance to Change
    3. Approaches to Managing Organizational Change
    4. Work Stress and Its Management
    1. Identify forces that act as stimulants to change, and contrast planned and unplanned change.
    2. Describe the sources of resistance to change.
    3. Define stress and identify its potential sources.
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    16 Final report Final report Evaluate learning outcome.
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    17 Final report Final report Evaluate learning outcome.
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    18 Chapters review Chapters review Get new knowledge  

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    評量方法: 期末考:30%   其他評量:10%   報告:20%   作業:40%  
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    扣考規定:http://eboard.ttu.edu.tw/ttuwebpost/showcontent-news.php?id=504